ÉLISE VARENNE

SHIPPING POLICY

Last Updated: October 17, 2026

ORDER PROCESSING

All orders are processed after payment has been confirmed.

Processing time is usually 1–3 business days. Orders are not processed or shipped on weekends or public holidays.

Once your order has been processed and shipped, you will receive a notification with tracking information when available.

SHIPPING TIMES

Élise Varenne works with international suppliers and warehouses. For this reason, some products may be shipped from Asia, and delivery times may vary depending on the destination, product availability, and shipping carrier.

Estimated delivery times are as follows:

• United States: 7–12 business days.

• Puerto Rico: 7–12 business days.

• Other international destinations: Delivery times may vary depending on the country and available shipping service.

These timeframes are estimates and are not guaranteed delivery dates. Delays may occur due to circumstances beyond our control, including weather conditions, customs inspections, logistical issues, or periods of high demand.

SHIPPING COSTS

Applicable shipping costs will be displayed during checkout before you complete your order.

Shipping costs may vary depending on the destination, package weight, logistics provider, and available shipping method.

Any applicable additional charges, including import taxes or customs duties, will be handled in accordance with applicable law and the information provided during checkout.

ORDER TRACKING

Once your order has been shipped, available tracking information will be sent to the email address provided when placing your order.

Please note that tracking information may take a few days to update after shipment.

If you do not receive tracking information or have difficulty locating your order, please contact us for assistance.

SHIPPING ADDRESS

Customers are responsible for providing a correct and complete shipping address when placing an order.

Élise Varenne is not responsible for delivery delays or problems caused by incorrect or incomplete information provided by the customer, without prejudice to any rights the customer may have under applicable law.

If you need to correct your shipping address, please contact us as soon as possible. We cannot guarantee that changes will be possible once an order has been processed or shipped.

DELAYED OR LOST ORDERS

If your order takes longer than expected, we recommend checking your tracking information first.

If your order does not arrive within the estimated delivery timeframe or appears to be lost, please contact our customer service team. We will review the available information and help determine the appropriate next steps.

Each case will be evaluated individually based on the shipping circumstances and applicable law.

CUSTOMS AND IMPORT TAXES

International orders may be subject to customs inspections, import taxes, or other charges imposed by the relevant authorities.

Responsibility for these charges will be determined in accordance with applicable law and the conditions disclosed to the customer during checkout.

Customs procedures may cause delays that are beyond the direct control of our store.

ORDER CHANGES AND CANCELLATIONS

If you wish to modify or cancel an order, please contact us as soon as possible after placing your purchase.

Because orders may be processed quickly and shipped from international warehouses, it may not always be possible to make changes or stop a shipment once processing or shipping has begun.

This does not limit any cancellation, withdrawal, return, or refund rights that customers may have under applicable law.

CONTACT US

If you have questions about our Shipping Policy, your order status, or tracking information, please contact us using the details below:

Store Name: Élise Varenne

Email: elisevarenne38@gmail.com

Our customer service team will be available to assist you with your inquiries.

Thank you for shopping with Élise Varenne.